DEPARTMENT ยท HITECH

Software for hardware that ships at scale.

We build the software side of hardware. Device fleets, OTA pipelines, telemetry platforms and edge inference for IoT, robotics, drone and deep-tech companies across the UAE. Our Dubai-based engineers know what breaks when a device leaves the lab and meets the desert.

Hardware-software bridge specialistsGCAA and UAE compliance awareBuilt for fleets at scale
fleet.yourdevice.aev 4.2
Software platform interface example
Devices managed
1.2M
OTA success rate
99.4%
Telemetry p95
120ms
Edge inference
ROS 2
How we approach hitech work

Built for fleets and for the field, not just the bench.

Hardware software has two failure modes: a device in the lab that works, and the same device on a rooftop in Sharjah three months later that does not. We build for the second case from sprint one.

Idempotent OTA
Default on the platforms we ship. A device can resume a failed update without bricking.
Every event reconciled
Edge-to-cloud reconciliation wired before scale, not after the first lost shipment.
GCAA and TDRA aware
We work alongside your regulatory team on drone, RF and telecom certifications.
Sub-second control loops
Our default target for command and control. Achievable on standard MQTT brokers.
What we build

Six things we ship for hardware companies.

Most engagements pair one platform build with two or three add-on services.

Flagship

Device fleet platforms

Provisioning, identity, telemetry, OTA and remote command for fleets from a hundred devices to a million.

  • โ†’Provisioning & identity
  • โ†’Telemetry & time-series storage
  • โ†’OTA & firmware versioning
  • โ†’Remote command & control
Service

OTA update pipelines

Idempotent firmware delivery with staged rollout, automatic rollback and per-device telemetry on success rates.

Service

Edge AI & inference

On-device models for vision, anomaly detection and predictive maintenance. Run on the device, sync to the cloud.

Flagship

Telemetry & analytics platforms

High-volume sensor ingestion with time-series storage, replay, and dashboards your operations team actually uses.

  • โ†’MQTT & AWS IoT Core ingest
  • โ†’TimescaleDB & ClickHouse storage
  • โ†’Replay & back-fill tooling
  • โ†’Operations dashboards
Service

Companion apps

React Native mobile and web apps that pair, configure and monitor devices from the customer side.

Service

Industrial IoT integration

OPC UA, Modbus and ROS 2 integration for factory, robotics and smart-city deployments.

What you will see in six months

Real numbers from hitech clients.

These are ranges from real engagements. We measure them because retainers depend on them.

99.4%
OTA success rate

Default target for the firmware delivery pipelines we ship, across patchy field connectivity in the UAE and wider GCC.

120ms
Telemetry p95 latency

From sensor reading to cloud-side query. Operations teams see fleet state in near real time.

90 days
To fleet-ready platform

From kickoff to a working device provisioning, telemetry and OTA pipeline running in production.

70%
Fewer field truck rolls

Where remote diagnostics and OTA replace on-site visits. Service costs drop and uptime climbs.

Our tech choices for hitech

Proven stacks your firmware and ops teams already trust.

We pick stacks proven on real device fleets. Low overhead on the edge, scalable on the cloud, boring where it counts.

Edge & firmware

Embedded Linux, Yocto and Buildroot for gateways. Rust and C for resource-constrained devices. CI builds with hardware-in-the-loop tests.

Next.jsReactTypeScriptTailwindshadcn/uiReact Native
Connectivity

MQTT over TLS, AWS IoT Core or Azure IoT Hub, and a normalised internal protocol so swapping cloud providers is not a rewrite.

NodeGoPythonGraphQLgRPCOpenAPI
Telemetry & storage

TimescaleDB or ClickHouse for time-series. Postgres for device state. Kafka where ingest volume demands it.

PostgresRedisKafkaClickHousedbtSnowflake
Edge AI

ONNX and TensorFlow Lite on device. Model versioning tied to firmware versioning. Replay logs to debug field inference.

RAGEvalsVector DBLLM RoutingGuardrails
Cloud & ops

AWS Bahrain or Frankfurt for UAE-region work. Terraform, Datadog and PagerDuty for the operational layer. Per-device cost tracking from day one.

AWSTerraformKubernetesGitHub ActionsDatadogSentry
How to work with us

Three ways hardware firms hire us.

Pricing shared openly during scoping. Smallest engagement starts around the cost of one senior in-house hire.

Fleet & OTA Audit

A two-week review of your device platform, OTA pipeline and telemetry before scale-up or certification.

For

Hardware teams preparing for a major fleet rollout or GCAA, TDRA or ITAR-adjacent review

  • Platform & data-flow walk-through
  • OTA & firmware versioning review
  • Written 30/60/90-day plan
  • Executive presentation
From the cost of one senior engineer for a week
Scope this engagement
Most chosen

Embedded Hitech Engineering Team

A senior pod shipping fleet, firmware-adjacent and edge AI features alongside your hardware team each sprint.

For

Deep-tech startups, drone operators and IoT product companies launching or scaling new hardware

  • 3 to 6 senior engineers + a lead
  • Fleet, OTA and edge AI specialists
  • Daily overlap with your hardware team
  • Quarterly outcome commitments
Our most popular option. Let's talk scope and price.
Scope this engagement

Fleet & Ops Retainer

We own your fleet platform, OTA pipelines and operations dashboards on a monthly retainer.

For

Live hardware firms past first launch who want one steady partner for ops engineering

  • Fleet platform ownership
  • OTA & rollback tooling
  • Monitoring & on-call
  • Per-device cost tracking
Monthly retainer, reviewed every quarter
Scope this engagement
Small decisions, big impact

The choices that survive the field.

Hitech platforms live or die by a few decisions made in the first quarter. We focus there and leave clever for the dashboards.

01
Idempotent OTA, every time

A device can lose power mid-update and resume cleanly. Firmware deltas are content-addressed, signed and verifiable. Re-delivery is normal, not an outage.

02
Edge-to-cloud reconciliation

Every device event has a monotonic sequence. The cloud knows what it missed when a device reconnects after a week offline, and back-fills without duplicates.

03
Fleet versioning is a first-class citizen

Firmware, configuration and model versions are tracked per device. We can answer 'what is running where' for a fleet of a million without grepping logs.

How an engagement runs

From first call to shipping into a live fleet.

Week 1
Listen & learn

Walk the lab (literally or remotely), open up a device, talk to firmware, ops and support. We listen for the bugs that always happen at 45 degrees and the alerts that no one trusts anymore.

Week 2
Written plan

Milestones, risks and what we would do first. Including the work we would recommend you do not do this quarter.

Week 3
We start shipping

Our senior pod is in your repos shipping production features. Your team owns the merges, we own the cadence.

Quarterly
Outcome reviews

Measured against the outcomes we agreed on. The people who start with you are the same people in month six.

What our hitech clients say
SKIMBOX rebuilt our OTA pipeline and fleet dashboard in one quarter. Field truck rolls dropped by two thirds, and we finally know what firmware is running on every device.
DT
Head of Engineering
Deep-tech hardware ยท Abu Dhabi
โˆ’65%
Field truck rolls

Remote diagnostics and OTA replaced most on-site visits.

12h โ†’ 30m
Firmware rollout time

Staged OTA with automatic rollback across the full fleet.

0
Bricked devices

Across six firmware releases since we rebuilt the pipeline.

FAQ

The questions we hear most often.

Yes. Our team has shipped platforms for GCAA-regulated drone operators and TDRA-compliant connected devices. We work alongside your regulatory counsel, build the audit trails inspectors look for, and rehearse certification motions before they happen.

Currently taking new clients ยท 2026 Q3

Talk to a senior engineer, not a salesperson.

Tell us what is breaking in the field, what is stuck in OTA, and what your regulatory team is bracing for. Written plan in two weeks, or an honest 'we are not the right team'.