Privacy Policy
Canny is committed to protecting your privacy while empowering innovation. This policy outlines how we handle your information with care, transparency, and legal diligence.
1. Information We Collect
Canny collects only the data necessary to deliver our legal services efficiently and securely. This includes:
- Personal Identification: Your name, contact details, and billing information.
- Technical Data: IP addresses, device/browser metadata for security purposes.
- Service-Related Data: Documents you upload, communication logs, and support history.
2. How We Use Your Data
Your data is used solely to deliver better service, streamline project execution, and maintain compliance. Specifically, we use your information to:
- Fulfill service requests and legal deliverables.
- Handle invoicing, contractual documentation, and compliance workflows.
- Provide timely updates, alerts, or support.
- Meet applicable legal and regulatory requirements.
3. How We Share Information
Canny does not sell or rent your data—ever. Limited sharing may occur only in the following cases:
- With vetted internal teams working on your matter.
- With legal, regulatory, or tax authorities when required by law.
- With trusted infrastructure partners (such as payment processors or cloud providers) under strict agreements.
4. How We Protect Your Data
We treat your information like it’s our own—confidential and critical. Security measures include:
- Strong encryption protocols (in transit and at rest).
- Role-based access controls and routine audits.
- Data segregation and secure storage practices.
5. Data Retention Policy
- We retain project-related materials for up to 5 years unless you request deletion sooner.
- Sensitive or confidential data will be deleted promptly upon termination of service or written request.
6. Your Rights
You remain in control of your data at all times. Your rights include:
- Requesting access to your personal data.
- Updating or correcting inaccurate information.
- Requesting deletion or opting out of non-essential communication.
7. International Clients
Whether you're based in the USA, France, Netherlands, Saudi Arabia, Oman, or beyond—your data may be processed in our secure environments located in the UAE or India, in compliance with local and international standards.
8. Contact Us
For any privacy-related questions, requests, or concerns, reach out directly:
- Email: support@skimbox.co / legal@skimbox.co
- Phone: +971 505061871 (UAE) / +91 9852884869 (India)