App Development

In-App Purchases, Subscriptions and Store Commission for UAE Apps: When You Must Use Apple and Google Billing

SKIMBOX Team

Whether Apple and Google take a cut of your revenue is decided by one question: is what you sell consumed inside the app or in the real world. Here is where that line falls, what the commission actually is, and the UAE VAT rule most app owners have backwards.

In-App Purchases, Subscriptions and Store Commission for UAE Apps: When You Must Use Apple and Google Billing

Whether Apple and Google take a share of your revenue is not decided by the size of your business, your category, or your negotiating skill. It is decided by one question: is the thing you are selling consumed inside the app, or out in the world.

Get that question right and the rest of this topic becomes manageable. Get it wrong and you either hand fifteen to thirty per cent to a store that was never entitled to it, or you build a payment flow that gets your app rejected. This article sets out where the line falls, what the commission actually is on both stores, and the UAE VAT rule that most local app owners have backwards.

Everything below was checked in August 2026 against Apple's and Google's own published documents and the Federal Tax Authority's own guidance. This area moves faster than almost anything else in app development, so treat every percentage here as a pointer to a live page rather than a fact with a long shelf life.

Do I have to use the store's billing?

Only for what is consumed inside the app. Apple's rule requires in-app purchase to unlock features or functionality, naming subscriptions, in-game currencies, game levels, access to premium content, and unlocking a full version, and rules out your own mechanisms such as licence keys, augmented reality markers, QR codes, and cryptocurrency [1]. Google's payments policy requires Play Billing for charging for app downloads and for payment for access to in-app features or services, including app functionality, digital content or goods, giving virtual currencies, subscriptions, ad-free versions, and cloud software services as examples [4].

The other side of the line is just as explicit. Apple states that if your app enables people to purchase physical goods or services consumed outside of the app, you must use purchase methods other than in-app purchase, naming Apple Pay or traditional card entry [1]. Google's policy lists physical goods such as groceries, clothing, housewares and electronics, and real-world services such as transportation, cleaning, airfare, gym memberships and food delivery, as outside its billing requirement [4].

Notice that both are obligations, not options. A delivery app is not permitted to route meal payments through in-app purchase, and a content subscription is not permitted to route around it.

Where the line falls for real UAE businesses

Most local apps sit clearly on one side, and the ones that straddle it usually do so at a single feature. A restaurant delivery app, a ride-hailing app, a salon booking app taking payment for an appointment, and a retailer selling physical stock all sit outside store billing entirely and charge through a normal UAE payment gateway. A content subscription, a premium tier, a credit pack, and a feature unlock all sit inside it.

Apple publishes a set of exceptions worth knowing before you assume your case is obvious [1]:

  • Reader apps give access to previously purchased content, and Apple names the categories exactly: magazines, newspapers, books, audio, music, and video. They may offer free-tier account creation and account management for existing customers.
  • Multiplatform services may let users access content, subscriptions or features acquired elsewhere including on the web, provided equivalent items are also available as in-app purchases within the app.
  • Enterprise services sold directly by the developer to organisations for their employees or students may let those users access content purchased outside in-app purchase. Consumer, single-user and family sales must still use in-app purchase.
  • Person-to-person services in real time between two individuals, with tutoring, medical consultations, real estate tours and fitness training given as examples, may use other payment methods. One-to-few and one-to-many real-time services must use in-app purchase.
  • Free stand-alone apps that accompany a paid web-based tool such as calling, cloud storage, email or web hosting are outside the rule, provided there is no purchasing and no call to action to purchase inside the app.

That person-to-person boundary catches people out. A one-to-one online consultation may be charged your way. The same practitioner streaming a class to fifty people may not.

What Apple charges

Apple's standard commission is thirty per cent, stated in its own Paid Applications Agreement as a commission equal to thirty per cent of all prices payable by each end user [2]. Two routes reduce it to fifteen.

The App Store Small Business Program applies fifteen per cent to developers who earned no more than one million US dollars in total proceeds, meaning sales net of Apple's commission and certain taxes and adjustments, during the twelve fiscal months in the prior calendar year, counted across associated developer accounts [2][3]. Most UAE SMEs are comfortably inside that. Enrolled developers get the reduced rate at every billing cycle.

Separately, auto-renewing subscriptions drop to fifteen per cent once a customer has accrued more than one year of paid service within the same subscription group [2]. Apple's agreement is specific about what does not reset that clock: free trials, retention grace periods of up to sixty days between a lapsed and a resumed subscription in the same group, renewal extension periods, and upgrades, downgrades or crossgrades within the same group [2]. If you are designing tiers, that last item is worth knowing, because moving a customer between plans need not cost you the lower rate.

What Google charges

For markets outside the US, EEA and UK, Google's structure is fifteen per cent on the first million US dollars of annual revenue and thirty per cent above it, with auto-renewing subscriptions at a flat fifteen per cent regardless of tier [5]. A UAE developer selling mainly to UAE and Gulf customers is most likely operating under that structure.

Google restructured its fees for the US, EEA and UK with effect from 30 June 2026, separating a service fee from a billing fee. Using Google Play's own billing carries a five per cent billing fee, and the service fee starts at ten per cent on the first million US dollars of annual earnings, applying also to auto-renewing subscriptions [6]. Rates then differ according to whether a transaction comes from an install made before or after that date, and further reduced tiers arrive later in 2026 [6].

We are deliberately not printing the full new table here. It changed weeks before this article was written, parts of it were still phasing in, and a figure quoted secondhand is exactly what you should not build a revenue model on. If you have meaningful US or European revenue, read Google's current service fees page before you forecast anything.

Can I send customers to my own checkout?

Not from the UAE storefront on Apple, as far as we could establish. Apple's guidelines state that entitlements to link out for digital purchases are not required in United States storefront apps, and that in all other storefronts, apps and their metadata may not include buttons, external links, or other calls to action directing customers to purchasing mechanisms other than in-app purchase [1]. Apple has issued a separate entitlement for European Union storefronts under regulatory pressure [8].

We found no evidence of a UAE-specific entitlement on either store, and no UAE-specific alternative billing programme on Google Play, which does operate reduced-fee alternative billing in India, South Korea, the European Economic Area and the United States [7]. The working position for a UAE app is therefore that standard rules and standard commission apply.

There is a commission figure widely quoted for purchases attributed to United States external purchase links. We could not confirm it on a live Apple page, so we are not printing it. If that route is relevant to you, read the entitlement agreement and the current commission table inside App Store Connect rather than any article.

This is the most volatile section in the whole topic. The rules here have been rewritten repeatedly by litigation and regulation since 2021, and regional carve-outs have appeared elsewhere with limited notice. Check the live pages.

The mechanics that take the time

Configuring products is console work. Everything that makes them trustworthy is backend work, and that is where the schedule goes.

Server-side validation is the piece teams underestimate. Both stores provide server interfaces for confirming and tracking transactions, and Google offers real-time developer notifications so your backend learns about renewals, cancellations and refunds as they happen rather than the next time the app opens [12][13]. Deciding entitlements on the device alone is neither secure nor sufficient, because your own revenue reporting and your access control both need a source of truth that is not the phone in someone's hand.

Refunds are handled by the store rather than by you on standard billing, which is a genuine operational shift from a normal gateway. Someone can be refunded through a channel you do not control, so your system has to withdraw access when the notification arrives. Otherwise you carry on serving a customer who has already had their money back.

Trials and introductory offers are configured store-side, which is quietly one of the better things about this model. Changing an offer does not require an app release or a review cycle, so pricing experiments are far cheaper here than in most software. Per-territory pricing is likewise built in, and using it well matters in this region, where a price sensible in Dubai is not sensible in Cairo.

A pattern we see. A UAE business builds the paywall screen first, because it is the visible part, and discovers in the final fortnight that nothing behind it exists: no entitlement model that survives a user changing phone, no handling for a refund arriving three weeks later, no reconciliation between store reports and their own numbers. The paywall is the least important thing on the list and it is almost always built first.

The UAE VAT rule most owners have backwards

On Google Play, being a UAE-based developer means more VAT work, not less. Google's own Play Console help states that if you are located in the United Arab Emirates, you are responsible for determining, charging, and remitting VAT for all Google Play paid app and in-app purchases by customers in the United Arab Emirates [9]. For developers located outside the UAE, Google states that it determines, charges and remits the five per cent VAT for UAE customers instead, and that those developers do not need to calculate and send VAT separately [9].

That is the opposite of the assumption most businesses arrive with. The store does not automatically handle your VAT because it is a store. On Google Play it handles it precisely when you are not local, and steps back when you are.

Apple's position we could not establish, and we are not going to guess at a tax obligation. Apple's Paid Applications Agreement states that responsibility for collecting and remitting tax on sales to end users is determined by an exhibit to that agreement, updated from time to time through App Store Connect [2]. That exhibit is not published publicly and sits behind a developer login, so we could not read it. Check your own Agreements, Tax, and Banking section in App Store Connect, and confirm the outcome with a UAE tax adviser before you rely on it.

The underlying framework is worth understanding either way. The Federal Tax Authority's e-commerce VAT guide defines an electronic marketplace as a distribution service operated by electronic means including a website, internet portal, gateway, store, or distribution platform, allowing suppliers to make supplies of electronic services to recipients by electronic means [10]. An app store fits that definition. Which party then accounts for the VAT turns on whether the marketplace acts as a disclosed agent, in which case the supply is treated as made directly by the supplier to the recipient, or an undisclosed agent acting in its own name, in which case there are two supplies, supplier to intermediary and intermediary to recipient [10].

On the commission itself, Google states that for a UAE-based developer local VAT does not apply to the service fee payable to Google, but that you may need to self-assess VAT [9], which points at the reverse charge mechanism for services bought from a non-resident supplier. Apple's general guidance says commissions and fees do not include taxes and that applicable taxes may be added to your invoice [11].

None of this changes your registration position. Registration remains mandatory once taxable supplies and imports exceed AED 375,000 over the previous twelve months or are expected to within thirty days, with voluntary registration from AED 187,500, as covered in our guide to VAT-compliant e-commerce in the UAE. Selling through a store changes who accounts for VAT on a transaction, not the threshold that applies to your business.

Store commission against a payment gateway

Store commission runs fifteen to thirty per cent while a UAE payment gateway runs around two and a half to two point nine per cent, a gap large enough to change what you build. UAE gateway rates in our own payment gateway comparison sit around two and a half to two point nine per cent plus a small per-transaction fee. Store commission is fifteen to thirty per cent.

That is a five to ten-fold difference, and it is tempting to read it as an optimisation problem. It is not. On physical goods and real-world services you are required to use your own gateway, and on digital goods consumed in the app you are required not to. The comparison is useful for understanding your margin and for deciding whether a digital product belongs in the app at all, not for finding a route around the rules.

Where it genuinely informs a decision is at the edges. If your product could reasonably be delivered as a real-world service or as in-app digital content, the commercial consequence of that design choice is significant and worth deciding deliberately rather than by accident.

What it costs to build

Adding store billing to an existing app starts from around AED 4,000 with us. That reflects a two-platform integration with server-side validation rather than a single connection, which is how it should be priced. A simple one-off purchase without renewal logic sits lower, and a full subscription system with tiers, trials, per-territory pricing and reconciliation sits above it.

These are our own figures rather than a market survey, since no official body publishes rates for this work. Final pricing depends on scope, and mostly on whether your backend already has a user and entitlement model to attach to. For context, a standard connection between two systems starts from around AED 1,500 in our system and API integration guide.

Before you build, settle these

  • Is what you sell consumed inside the app or in the real world? Everything else follows from this
  • If it is inside the app, are you a one-off purchase, a consumable, or a subscription?
  • Which commission tier applies to you today, read from the store's live page rather than an article
  • Who accounts for UAE VAT on your sales, confirmed with an adviser and with your own console settings
  • Does your backend have somewhere to record an entitlement that survives a user changing device?
  • What happens in your system when a refund notification arrives three weeks after the sale?

The first question is worth more than the other five combined, and it costs nothing to answer. If you are scoping an app and want that settled before anyone writes code, contact us.

References

[1] Apple, App Store Review Guidelines. developer.apple.com

[2] Apple, Apple Developer Program License Agreement, Schedule 2 and 3 (Paid Applications). developer.apple.com

[3] Apple, App Store Small Business Program. developer.apple.com

[4] Google Play, Payments policy. support.google.com

[5] Google Play, Service fees. support.google.com

[6] Android Developers Blog, Play expanded billing and fee structure, 24 June 2026. android-developers.googleblog.com

[7] Google Play, Alternative billing. support.google.com

[8] Apple, Developer news: External Purchase Link Entitlement for EU storefronts. developer.apple.com

[9] Google Play Console Help, Tax rates and value-added tax (VAT). support.google.com

[10] UAE Federal Tax Authority, VAT Guide: Electronic Commerce (VATGEC1). tax.gov.ae

[11] Apple, Understanding taxes, App Store Connect Help. developer.apple.com

[12] Apple, App Store Server API. developer.apple.com

[13] Google, Real-time developer notifications, Android Developers. developer.android.com

Frequently asked questions

  • Do I have to use Apple and Google billing in my app?

    Only for things consumed inside the app. Apple requires in-app purchase for unlocking features or functionality, naming subscriptions, in-game currencies, game levels, premium content, and unlocking a full version. Google requires Play Billing for payment for access to in-app features or services, including digital content or goods. Physical goods and real-world services sit outside both rules. That single distinction decides whether you pay commission at all, so establish it before you design your pricing.

  • Does a food delivery app pay Apple commission on orders?

    No, and it is not allowed to use in-app purchase for them. Apple's guidelines state that if your app enables people to purchase physical goods or services consumed outside of the app, you must use purchase methods other than in-app purchase, naming Apple Pay or traditional card entry. Google's payments policy lists food delivery and transportation among the real-world services that do not require Play Billing. Meals, rides, and cleaning are charged through your own gateway.

  • Does an e-commerce app pay store commission?

    Not on the goods themselves. Physical products shipped to a customer are consumed outside the app, so both stores put them outside their billing requirement. Google's policy names groceries, clothing, housewares, and electronics directly. This is why a UAE retailer running an app pays a payment gateway around two and a half to two point nine per cent rather than a store commission. If that same retailer later sells a digital membership unlocked in the app, that part changes.

  • What commission does Apple charge?

    Thirty per cent as standard, per Apple's own Paid Applications Agreement, which states Apple is entitled to a commission equal to thirty per cent of all prices payable by each end user. Two reductions bring it to fifteen. The App Store Small Business Program gives fifteen per cent to developers who earned no more than one million US dollars in proceeds during the previous calendar year. Auto-renewing subscriptions also drop to fifteen after a subscriber passes one year.

  • How does the App Store Small Business Program work?

    It is a fifteen per cent rate for smaller developers, and most UAE SMEs qualify comfortably. Eligibility rests on having earned no more than one million US dollars in total proceeds, meaning sales net of Apple's commission and certain taxes, during the twelve fiscal months in the prior calendar year, counted across your associated developer accounts. Enrolled developers get fifteen per cent on every billing cycle rather than only after a subscriber's first year.

  • When does an Apple subscription drop to fifteen per cent?

    After a subscriber accrues more than one year of paid service within the same subscription group. Apple's agreement is specific about what does not reset that clock: free trials, retention grace periods of up to sixty days between a lapsed and resumed subscription in the same group, renewal extension periods, and upgrades, downgrades or crossgrades within the same group. That last point matters when you design your tiers, because moving a customer between plans need not cost you the reduced rate.

  • What does Google Play charge?

    In markets outside the US, EEA and UK, fifteen per cent on the first million US dollars of annual revenue and thirty per cent above it, with auto-renewing subscriptions at a flat fifteen per cent regardless of tier. That legacy structure is what a UAE developer selling mainly to UAE and Gulf customers is most likely on. Google restructured its fees for the US, EEA and UK on 30 June 2026, so check which regime applies to your revenue.

  • What changed in Google's fees in June 2026?

    Google separated the service fee from the billing fee for the US, EEA and UK from 30 June 2026, setting a five per cent billing fee for using Google Play's billing system and a service fee starting at ten per cent on the first million US dollars of annual earnings, which also applies to auto-renewing subscriptions. Rates then differ depending on whether a transaction comes from an install made before or after that date. Verify the current table before modelling anything.

  • Can I link customers to my own website to pay instead?

    Not from the UAE storefront, on current Apple rules. Apple's guidelines say entitlements to link out for digital purchases are not required in United States storefront apps, and that in all other storefronts, apps and their metadata may not include buttons, external links, or calls to action directing customers to purchasing mechanisms other than in-app purchase. We found no evidence of a UAE-specific entitlement. Check the live guidelines before building a business model on linking out.

  • What is a reader app?

    It is an app whose main function is giving access to previously purchased content, and Apple names the categories: magazines, newspapers, books, audio, music, and video. Reader apps may offer free-tier account creation and account management for existing customers, and may apply for the External Link Account Entitlement to link out for account creation and management. It is a narrow category, so do not assume your app qualifies because it displays content.

  • Do person-to-person services need in-app purchase?

    Real-time one-to-one services do not. Apple's guidelines allow purchase methods other than in-app purchase for real-time person-to-person services between two individuals, naming tutoring, medical consultations, real estate tours, and fitness training as examples. The limit is explicit: one-to-few and one-to-many real-time services must use in-app purchase. So a one-to-one online consultation is outside the rule and a group class streamed to fifty people is not.

  • What about a business app sold to companies rather than consumers?

    Apple's enterprise services exception may apply, but read it carefully. It covers apps sold directly by the developer to organisations or groups for their employees or students, naming professional databases and classroom management tools, and lets those enterprise users access content purchased outside in-app purchase. Apple states plainly that consumer, single-user, and family sales must still use in-app purchase, so a product with both an enterprise tier and a consumer tier needs both routes.

  • Can I have a free app that supports a paid web service?

    Yes, under Apple's free stand-alone apps exception, provided you keep purchasing entirely out of the app. Apple's guideline covers free companion apps to paid web-based tools such as voice calling, cloud storage, email, and web hosting, on the condition that there is no purchasing and no call to action to purchase inside the app itself. That last clause is where products slip, because a nudge toward an upgrade page counts as a call to action.

  • How much is a payment gateway compared with store commission?

    Substantially less, which is why the distinction matters commercially. UAE gateway rates in our own comparison guide sit around two and a half to two point nine per cent plus a small per-transaction fee, against fifteen to thirty per cent store commission. On physical goods you are not choosing between them, because store billing is not permitted. On digital goods you generally have no choice either. The comparison is useful for understanding your margin, not for finding a way around the rules.

  • Do I need free trials, and how do they work?

    They are supported by both stores as a configured property of the subscription rather than something you build yourself, which is the point. Apple's agreement confirms a free trial does not start the clock on the one-year tenure that reduces commission to fifteen per cent. Because trial and introductory offer logic lives in store configuration, changing it does not require an app release, which makes pricing experiments considerably cheaper than teams expect.

  • Why do I need server-side receipt validation?

    Because anything decided only on the device can be manipulated, and because your own systems need to know the truth. Both stores provide server-side interfaces for confirming and tracking purchases, and Google offers real-time developer notifications so your backend hears about renewals, cancellations and refunds as they happen. Validating server side is what lets you grant entitlements reliably, reconcile revenue, and stop paying for a subscription that was refunded weeks ago.

  • What happens if a customer asks for a refund?

    On standard store billing, the store handles it, not you. That is a genuine operational difference from your own gateway, where a chargeback lands in your inbox. It also means a customer who is unhappy with your service may get their money back through a channel you do not control and cannot argue in. Build your backend so that a refund notification withdraws access, otherwise you will keep serving customers who have already been repaid.

  • Does the UAE have its own carve-out from these rules?

    We found none. Neither Apple's nor Google's published pages name the UAE as a distinct region with its own external-link or alternative-billing arrangement, unlike the European Union, the United States, the Netherlands, South Korea, or India. The working assumption should be that standard rules and standard commission apply to the UAE storefront. Because these carve-outs have appeared elsewhere with little notice, re-check both stores' live policy pages rather than trusting this article.

  • Who charges UAE VAT on a Google Play in-app purchase?

    It depends on where you are based, and the answer surprises most UAE owners. Google's own Play Console help states that if you are located in the United Arab Emirates, you are responsible for determining, charging, and remitting VAT for all Google Play paid app and in-app purchases by customers in the UAE. If you are located outside the UAE, Google states that it handles that five per cent VAT for UAE customers instead. Being local means more work, not less.

  • Does Apple handle UAE VAT for me?

    We could not confirm it either way, and we are not going to guess on a tax question. Apple's Paid Applications Agreement says responsibility for collecting and remitting tax is determined by an exhibit to that agreement, updated through App Store Connect. That exhibit is not published publicly and sits behind a developer login. Check your own Agreements, Tax, and Banking section in App Store Connect and confirm your position with a UAE tax adviser.

  • Is an app store treated as a marketplace under UAE VAT rules?

    Yes, on the Federal Tax Authority's own definition. Its e-commerce VAT guide defines an electronic marketplace as a distribution service operated by electronic means including a website, internet portal, gateway, store, or distribution platform, that allows suppliers to make supplies of electronic services to recipients by electronic means. An app store selling digital in-app content sits squarely inside that. Which party accounts for the VAT then depends on the agency relationship.

  • What is the disclosed versus undisclosed agent distinction?

    It is the mechanism that decides who owes the VAT. The FTA guide explains that where an intermediary acts as a disclosed agent, on behalf and in the name of a principal, the supply is treated as made directly by the supplier to the recipient. Where the intermediary acts as an undisclosed agent in its own name, there are two supplies: supplier to intermediary, and intermediary to recipient. Which one applies depends on the store's actual contract.

  • Do I pay VAT on the commission Apple or Google charges me?

    Google states that for a UAE-based developer, local VAT does not apply to the service fee payable to Google, but that you may need to self-assess VAT. That points at the reverse charge mechanism, under which a UAE-registered recipient accounts for VAT on services bought from a non-resident supplier rather than the supplier charging it. Apple's general guidance says commissions and fees do not include taxes and applicable taxes may be added. Confirm your treatment with an adviser.

  • Do I still need to register for VAT if the store collects it?

    The registration thresholds are unchanged by how you sell. Registration is mandatory once taxable supplies and imports exceed AED 375,000 over the previous twelve months or are expected to in the next thirty days, with voluntary registration available from AED 187,500. Selling through an app store changes who accounts for VAT on a given transaction, not the threshold that applies to your business. Treat those as two separate questions.

  • How long does it take to add subscriptions to an existing app?

    Longer than the store's own documentation suggests, because the store side is the easy half. Configuring products and prices is console work measured in hours. The parts that take real time are server-side validation, an entitlement model that survives a device change, handling refunds and cancellations arriving asynchronously, and testing renewal edge cases you cannot rush because they depend on time passing. Plan for the backend, not the paywall screen.

  • What does it cost to add in-app purchases and subscriptions?

    Adding store billing to an existing app starts from around AED 4,000 with us, which reflects that it is a two-platform integration with server-side validation rather than a single connection. These are our own figures rather than a market survey. A simpler one-off purchase without subscription renewal logic sits lower. Final pricing depends on scope, particularly on whether your backend already has a user and entitlement model to attach to.

  • Can I charge different prices in different countries?

    Yes, both stores are built around per-territory pricing, and using it well matters more in this region than most. The App Store operates separate storefronts by country and prices are set per territory, so a price that works in the UAE need not apply in Egypt or India. Setting one global price converted from dirhams is a common way to price yourself out of neighbouring markets you could otherwise reach.

  • Should I sell my subscription on the web instead to avoid commission?

    It is a legitimate structure if the purchase genuinely happens on the web, but the rules on promoting it inside the app are strict outside the United States storefront. Apple's multiplatform services exception lets users access content acquired elsewhere, provided equivalent items are also available as in-app purchases within the app. So a web-first subscription generally still requires an in-app option alongside it, rather than replacing it.

  • How volatile are these rules?

    This is the most volatile area in app development, and the article you are reading is a snapshot checked in August 2026. External purchase rules have been reshaped repeatedly by litigation and regulation since 2021, and Google restructured its entire fee model for three major regions as recently as 30 June 2026. Never build a financial model on a commission figure quoted in an article, including this one, without confirming it on the store's live page.

  • What should I decide before I build?

    Settle the digital versus real-world question first, because everything else follows from it. Then decide whether your product is a one-off purchase, a consumable, or a subscription, and whether you will need per-territory pricing. Then confirm your VAT position with an adviser rather than assuming the store handles it. The paywall design, which teams tend to start with, is the least consequential decision on that list.

SKIMBOX Team

Tech Consultancy

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